Privacy Policy

EZ Compliance Pvt. Ltd. ("EZ Compliance", "we", "us" or "our") provides this Privacy Policy to explain how we collect, use, disclose and protect personal information when you visit this website, use our compliance dashboard, or use our mobile applications (together, the "Services"). By using the Services you agree to the practices described below.

1. Who this policy covers

This policy applies to visitors of ezcompliance.in and to organizations and individual users of the EZ Compliance web and mobile platform (including the EZ Compliance HRMS application). For most business use of our platform, your employer or the organization that administers your account acts as the data controller, and EZ Compliance acts as a data processor / service provider, handling data on that organization's instructions. In limited situations — such as security, fraud prevention, diagnostics, or when you interact with us directly as a website visitor or prospect — we act as an independent data controller.

2. Information we collect

We collect information in the following ways:

• Information you provide directly — such as your name, work email, phone number, company name and any details you share through our contact, demo-request or sign-up forms.
• Information collected through the platform — compliance records, documents, license and location data, and other information your organization uploads or configures while using the Services.
• Technical information — IP address, browser and device type, pages visited and general usage data, collected automatically through cookies and similar technologies (see our Cookies Policy).
• Communications — records of your correspondence with our sales, support or success teams.

3. How we use information

We use the information we collect to:

• Provide, operate, maintain and improve the Services;
• Respond to demo requests, inquiries and support tickets;
• Send product updates, compliance alerts and, where you have agreed to receive them, marketing communications;
• Monitor platform security, prevent abuse and diagnose technical issues;
• Meet legal, regulatory and contractual obligations.

4. How we share information

We do not sell personal information. We may share information with trusted sub-processors and service providers who help us run the Services (such as cloud hosting, email delivery and analytics providers), with your organization's authorized administrators where you are a platform user, and where required by law, regulation or a valid legal process. Any third party we work with is bound by confidentiality and data-protection obligations appropriate to the information shared.

5. Data security & retention

We use administrative, technical and physical safeguards designed to protect information against unauthorized access, alteration, disclosure or destruction, including role-based access controls within the platform. We retain personal information for as long as needed to provide the Services and to meet legal, accounting and reporting obligations, after which it is deleted or anonymized.

6. Your rights

Depending on your location and applicable law, you may have the right to access, correct, update, or request deletion of your personal information, and to opt out of marketing communications at any time by using the unsubscribe link in our emails or by writing to us at the address below. If you are a platform user, some requests may need to be routed through your organization's administrator, since they control the underlying account.

7. Children's privacy

Our Services are intended for business use by adults and are not directed at children. We do not knowingly collect personal information from individuals under the age of 18.

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. Material changes will be indicated by updating the effective date below, and, where appropriate, communicated through the Services or by email.

9. Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

EZ Compliance Pvt. Ltd.
Email: info@ezcompliance.in
Phone: +91 92115 86131
Website: ezcompliance.in